{"id":16111,"date":"2022-08-09T11:12:26","date_gmt":"2022-08-09T09:12:26","guid":{"rendered":"https:\/\/kanapy.sk\/eshop\/?page_id=16111"},"modified":"2024-02-20T09:15:02","modified_gmt":"2024-02-20T08:15:02","slug":"reklamacny-poriadok","status":"publish","type":"page","link":"https:\/\/kanapy.sk\/eshop\/reklamacny-poriadok\/","title":{"rendered":"Reklama\u010dn\u00fd poriadok"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221; css=&#8221;.vc_custom_1708413478755{margin-bottom: 50px !important;}&#8221;]<\/p>\n<h2>REKLAMA\u010cN\u00dd PORIADOK<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<p class=\"perex\">Vz\u0165ahy medzi pred\u00e1vaj\u00facim a kupuj\u00facim pod\u013ea tohto reklama\u010dn\u00e9ho poriadku sa riadia ustanoveniami Obchodn\u00e9ho z\u00e1konn\u00edka v pr\u00edpade, \u017ee kupuj\u00faci nie je spotrebite\u013eom, t.j. kon\u00e1 v r\u00e1mci predmetu svojej podnikate\u013eskej \u010dinnosti. Vz\u0165ahy medzi pred\u00e1vaj\u00facim a kupuj\u00facim sa riadia ustanoveniami Ob\u010dianskeho z\u00e1konn\u00edka v pr\u00edpade, \u017ee kupuj\u00faci je spotrebite\u013eom.<\/p>\n<p>Z\u00e1ru\u010dn\u00e1 doba za\u010d\u00edna plyn\u00fa\u0165 odo d\u0148a prevzatia tovaru kupuj\u00facim. Pre v\u00fdrobky, ktor\u00e9 vy\u017eaduj\u00fa in\u0161tal\u00e1ciu odborn\u00edkom, resp. odborn\u00fdm servisom za\u010dne z\u00e1ru\u010dn\u00e1 doba plyn\u00fa\u0165 a\u017e odo d\u0148a uvedenia vec\u00ed do prev\u00e1dzky. Kupuj\u00faci m\u00e1 v takomto pr\u00edpade dve povinnosti \u2013 mus\u00ed objedna\u0165 uvedenie veci do prev\u00e1dzky (odborn\u00fa in\u0161tal\u00e1ciu) z\u00e1rove\u0148 s tovarom, tak aby mohla by\u0165 in\u0161tal\u00e1cia vykonan\u00e1 pri odovzdan\u00ed tovaru kupuj\u00facemu a mus\u00ed poskytn\u00fa\u0165 potrebn\u00fa s\u00fa\u010dinnos\u0165 na vykonanie in\u0161tal\u00e1cie.<\/p>\n<p>Kupuj\u00faci m\u00e1 pr\u00e1vo reklamova\u0165 vadn\u00fd tovar do konca z\u00e1ru\u010dnej doby. Z\u00e1ru\u010dn\u00fd servis sa uplat\u0148uje v s\u00eddle pred\u00e1vaj\u00faceho KANAPY Interi\u00e9r s.r.o.. V pr\u00edpade nutnosti rie\u0161enia reklam\u00e1cie u kupuj\u00faceho sa z\u00e1sah \u00fa\u010dtuje pau\u0161\u00e1lnou sumou pod\u013ea platn\u00e9ho cenn\u00edka.<\/p>\n<p>Pr\u00e1va spotrebite\u013ea vypl\u00fdvaj\u00face zo z\u00e1kona t\u00fdmto nie s\u00fa dotknut\u00e9.<\/p>\n<p>Mechanicky po\u0161koden\u00fd v\u00fdrobok je odberate\u013e povinn\u00fd reklamova\u0165 ihne\u010f \/max. 24 hod pre tovar posielan\u00fd prepravnou slu\u017ebou, spe\u0161ninou alebo po\u0161tou. Rovnako je nutn\u00e9 ihne\u010f reklamova\u0165 ne\u00faplnos\u0165 tovaru. Na neskor\u0161ie reklam\u00e1cie tohto typu nebude bran\u00fd oh\u013ead. Pri po\u0161koden\u00ed v\u00fdrobku pri transporte je odberate\u013e povinn\u00fd reklamova\u0165 tovar u dopravcu. Na uzatvorenie dopravn\u00e9ho poistenia sme povinn\u00fd iba na v\u00fdslovn\u00fa \u017eiados\u0165 kupuj\u00faceho. N\u00e1klady zn\u00e1\u0161a kupuj\u00faci.<\/p>\n<p>Pri uplat\u0148ovan\u00ed z\u00e1ru\u010dnej reklam\u00e1cie je z\u00e1kazn\u00edk povinn\u00fd doda\u0165:<\/p>\n<ul>\n<li>tovar s kompletn\u00fdm pr\u00edslu\u0161enstvom, ktor\u00fd bol s v\u00fdrobkom dodan\u00fd. (pod\u013ea vyjadrenia prij\u00edmacieho technika).<\/li>\n<li>k\u00f3piu dodacieho listu, mont\u00e1\u017eneho listu, pr\u00edpadne servisn\u00fa kni\u017eku t.j. doklady, z ktor\u00fdch je zrejm\u00fd sp\u00f4sob nadobudnutia tovaru, v\u00fdrobn\u00e9 \u010d\u00edslo tovaru a de\u0148 prevzatia odberate\u013eom \u2013 bez tohto dokladu nebude z\u00e1ru\u010dn\u00e1 reklam\u00e1cia akceptovan\u00e1!!! (V pr\u00edpade nedodania t\u00fdchto dokladov je mo\u017en\u00e9 vyh\u013eada\u0165 tieto doklady v na\u0161om arch\u00edve za poplatok 10 \u20ac bez DPH).<\/li>\n<li>predlo\u017ei\u0165 treba aj doklady o pr\u00edpadn\u00fdch predch\u00e1dzaj\u00facich oprav\u00e1ch s\u00favisiacich so z\u00e1rukou.<\/li>\n<li>podrobn\u00fd popis chyby, pr\u00edpadne hl\u00e1senie o z\u00e1vade a meno servisn\u00e9ho technika, ktor\u00fd chybu overil.<\/li>\n<li>v pr\u00edpade doru\u010denia reklam\u00e1cie do servisu s niektorou prepravnou slu\u017ebou (DPD, po\u0161ta) mus\u00ed by\u0165 tento bal\u00edk zrete\u013ene ozna\u010den\u00fd ako &#8220;REKLAM\u00c1CIA&#8221;.<\/li>\n<\/ul>\n<p class=\"perex\">Pri nedodr\u017ean\u00ed t\u00fdchto bodov kupuj\u00facemu nebude reklam\u00e1cia uznan\u00e1 a tovar bude vr\u00e1ten\u00fd na n\u00e1klady kupuj\u00faceho. .<\/p>\n<p>Pri neopr\u00e1vnenej reklam\u00e1cii bud\u00fa\u00a0 kupuj\u00facemu \u00fa\u010dtovan\u00e9 v\u0161etky n\u00e1klady spojen\u00e9 s jej vybavovan\u00edm, pod\u013ea platn\u00e9ho cenn\u00edka spolo\u010dnosti KANAPY Interi\u00e9r s.r.o..<\/p>\n<p>N\u00e1klady na dopravu do servisu hrad\u00ed kupuj\u00faci. V pr\u00edpade uznania reklam\u00e1cie doru\u010denej ako z\u00e1sielka do s\u00eddla pred\u00e1vaj\u00faceho, (s v\u00fdnimkou po\u0161ty, spe\u0161niny, a pod., kedy z\u00e1sielka nie je doru\u010den\u00e1 priamo do s\u00eddla pred\u00e1vaj\u00faceho), t\u00fato za\u0161le spolo\u010dnos\u0165 KANAPY Interi\u00e9r s.r.o. kupuj\u00facemu sp\u00e4\u0165 bezplatne!<\/p>\n<p>Po\u00a0vybaven\u00ed reklam\u00e1cie je kupuj\u00facemu ozn\u00e1men\u00e9 (telefonicky, faxom, emailom, p\u00edsomne at\u010f.), \u017ee si m\u00f4\u017ee reklam\u00e1ciu vyzdvihn\u00fa\u0165. V pr\u00edpade, \u017ee si kupuj\u00faci nevyzdvihne reklam\u00e1ciu do 14 dn\u00ed odo d\u0148a ozn\u00e1menia (odoslania ozn\u00e1menia), bude z\u00e1kazn\u00edkovi za ka\u017ed\u00fd de\u0148 nasleduj\u00faci po tomto term\u00edne \u00fa\u010dtovan\u00e9 20 \u20ac\/de\u0148 za ka\u017ed\u00fd kus reklamovan\u00e9ho v\u00fdrobku (komponentu) uvedenom na servisnom liste.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221; css=&#8221;.vc_custom_1708413478755{margin-bottom: 50px !important;}&#8221;] REKLAMA\u010cN\u00dd PORIADOK [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;] Vz\u0165ahy medzi pred\u00e1vaj\u00facim a kupuj\u00facim pod\u013ea tohto reklama\u010dn\u00e9ho poriadku<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-16111","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reklama\u010dn\u00fd poriadok - KANAPY design studio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kanapy.sk\/eshop\/reklamacny-poriadok\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklama\u010dn\u00fd poriadok - KANAPY design studio\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text woodmart_inline=&#8221;no&#8221; 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